Warwickshire out-of-hours
Warwickshire out-of-hours

Patient feedback

The out-of-hours service operates a patient questionnaire and monitors responses on a weekly basis. The patient questionnaire is anonymous, but patients who wish to continue discussion of a particular issue do have the option to leave their contact details so that we can follow up, initially by telephone or email, to conclusion.

If you want to make a complaint about our service, we ask you to speak to the service manager in the first instance.

Feedback

Today, 28th March I saw a GP called Dr Ria? After being sent in and out of hospital for the last week and a half I was at the end of my Teather! I felt like no-one was listening to me, or taking me seriously, however Dr Ria listened to me made me feel at ease and diagnosed something different, then gave me the correct medication for what I was suffering. I would just like to say thank you very much, she didn't make me feel stupid or like I was wasting her time. More Dr's should be like this!
Sian about Warwickshire Out of Hours, March, 2016
The staff were really friendly and made me feel at ease…really lovely staff with excellent knowledge. Quick and helpful and made me feel better for going.
A Previous Out of Hours Patient, March, 2014

 

What's new at Warwickshire Out of Hours

Our news

A year of fundraising for our charity partner Bowel Cancer UK

A year of fundraising for our charity partner Bowel Cancer UK

November 29 2019

To kick off the partnership in October 2018 we donated an amazing £10,000 and from a range of fundraising throughout the year made a grand total of £14,268.00.B

Read more >

Q&A with Afiniki Akanet as part of Black History Month

Q&A with Afiniki Akanet as part of Black History Month

October 30 2019

Black History Month is a celebration of achievements and contributions by the black community that is celebrated worldwide.

Read more >

Black History Month 2019

Black History Month 2019

October 30 2019

As Black History Month comes to a close this week, we would like to highlight some of the amazing Black and Asian health workers that have made a difference in

Read more >

Health news

Is bunion pain getting in the way of your life?

Is bunion pain getting in the way of your life?

January 22 2020

Bunions can have a negative effect on your day to day life, making it hard to walk and wear shoes which are tight to your feet. A bunion is a bony lump tha

Read more >